Southwest Airlines New Ideas

"Fly, Fly, Fly Oh Won't You Fly With Me"
Marketing Idea

A brand new character with magical appeal with colors of delight arranged in a very unusual fashion with different kinds of feathers from different ki...Read Complete Idea

Submitted 5 years ago

Please Allow The Early Boarding Of Miltary Not In Uniform
Service Improvement

I really appreciate the courtesy SW extends to active duty military, however we are advised against traveling in uniform. Most flight say all active d...Read Complete Idea

Submitted 7 years ago

Open More Locations
New Service

New service location for Harrisburg, Pa. (MDT) Could have a quick flight to Baltimore. Southwest is losing millions of dollars to American, Delta and...Read Complete Idea

Submitted 8 years ago

Carol Bachman [email protected]
Marketing Idea

For those of us who do not drink, the alcohol vouchers are of no use. Could these be used as a credit on a future ticket?...Read Complete Idea

Submitted 9 years ago

Innovative Paper Suits For Traveling
Customer Service Improvement

Why not provide each traveler with a disposable suit or some kind of cover and mask prior to each flight? This would greatly reduce the risk of diseas...Read Complete Idea

Submitted 3 years ago

Air Sanitizing
Other

Ultraviolet light has been used to sanitize rooms for some time, but only when they are empty because UV light will damage eyes. But recently it has b...Read Complete Idea

Submitted 4 years ago

Ozone For Disinfectant
New Service

To have a ozone generator that moves ozone through the plane as a disinfectant. Ozone(03) contains three atoms of oxygen. The third oxygen atom makes...Read Complete Idea

Submitted 4 years ago

Dramatize Them! Its Time For The "costumes" And "play Acting!"
Service Improvement

Hello, I've had this idea tossing around in my head ever since you all had an issue with getting the message across to people about the proper use of...Read Complete Idea

Submitted 5 years ago

Line Up
Customer Service Improvement

People can't line up in order along the posts for anything. You should put feet shaped stickers on the floor with the numbers, so people can just go s...Read Complete Idea

Submitted 5 years ago

Window Improvement
Service Improvement

This just an improvement idea here. when i use to sit by the window close to the engine area, it was safe at the time flying, for safety now, put in a...Read Complete Idea

Submitted 6 years ago

More Flights Between Atlanta & Dallas Friday Afternoon
Service Improvement

I was surprised to discover that Southwest offers a flight to Dallas at 1:45pm Friday but not another one until 7:25pm! Not even a connecting flight t...Read Complete Idea

Submitted 6 years ago

Lie Down When Flying
Other

Instead of sitting passengers, have them lie down. The amount of space remains the same in either position, you just have to redesign the cabin. You c...Read Complete Idea

Submitted 6 years ago

Marketing - Commercial/ad "Wanna Get Away"
Marketing Idea

"Wanna get away" scenario: A friend visits an old patient in the hospital. She brings the patient some homemade soup. The patient eat...Read Complete Idea

Submitted 6 years ago

Disposable Velcro Phone Mount Strips
Marketing Idea

Two disposable Velcro sticky strips for the back of seat in front of passenger. Two matching strips for the back of the passenger's cell phone....Read Complete Idea

Submitted 6 years ago

Trenton NJ Airport
New Service

Please start flights from Trenton NJ Airport.....Read Complete Idea

Submitted 6 years ago

Millartary Fallen Members
Service Improvement

As a passenger do not apologize for delays at terminal or on these flights.. Explain what's the delay, if passenger doesn't like it to bad. The...Read Complete Idea

Submitted 6 years ago

Business Select Coupon - Add To Wallet
Service Improvement

I use my mobile device exclusively for checking into my flights. I struggle why Southwest (and other Airlines) include perk coupons (i.e., Free Drink)...Read Complete Idea

Submitted 6 years ago

No Over Head Carry On - Board First
Marketing Idea

How about the passengers who "check" their luggage get to board the plane 1st...If they have no carry-on then they automatically have priori...Read Complete Idea

Submitted 7 years ago

Handicap Leg Rests.
Marketing Idea

I broke my leg and had surgery before my flight on Southwest Airlines. I needed to prop my leg up but there was no way I could do that. If you put leg...Read Complete Idea

Submitted 7 years ago

Electronic Boarding Passes.
Service Improvement

Please submit to your IT Department to write code to correct issue regarding electronic boarding passes on cellphones. This relates to not being able...Read Complete Idea

Submitted 7 years ago

Guerrila Marketing Idea
Marketing Idea

One of the worst things about airlines are the bathrooms. When you show up and have to wait an hour plus before getting on the plane, you end up eatin...Read Complete Idea

Submitted 7 years ago

Service To The Northern Plains States
New Service

Southwest should consider service to the Northern Plains region of the Mid-West. Grand Forks North Dakota has almost no service, with the exception of...Read Complete Idea

Submitted 7 years ago

Boarding
Customer Service Improvement

In order to stop all the confusion/delays why don't you make the folks in "C" board the rear of the plane and "B" in the middle an...Read Complete Idea

Submitted 7 years ago

Extra Fee Switcheroo
Service Improvement

CHARGE for carry-on luggage and check bags for free....Read Complete Idea

Submitted 7 years ago

Exterior Camera
Product Improvement

Add outside views to you live TV option. Camera looking out cockpit window and below plane....Read Complete Idea

Submitted 8 years ago

Mutt Miles
New Service

Hello! For the 6th time my dog Rudy will be traveling with me aboard a Southwest flight! First thanks for providing this service, as a c...Read Complete Idea

Submitted 8 years ago

Recycle
Other

I'm work at the LAS station and currently the weather is getting hotter. The supervisors put out the canned water on each gate. The other day I notice...Read Complete Idea

Submitted 8 years ago