Business Select Coupon - Add To Wallet

Submitted 6 years ago

I use my mobile device exclusively for checking into my flights. I struggle why Southwest (and other Airlines) include perk coupons (i.e., Free Drink), I need to either print it or take a snapshot of it on my phone to prove I have the coupon. Why can't you simply provide a button to add it to my mobile device's electronic wallet. Even better, when I add my boarding pass it includes by drink pass.

This would also benefit the flight crews since it keeps them from having to make a judgement on whether to honor or believe a customer and whether they have a coupon or not.