1
score

Holding The Phone Horizontal During Recording On Samsung Phones

Samsung Product Improvement Idea

Submitted 8 years ago

There is nothing more irritating than watching a video that someone has held vertical. I suggest adding a system check that, when the camera app is enabled, will detect the orientation of the phone (which it already does). If the phone is being held vertical, the user will be prompted with a message saying something to the effect of, "Please hold your phone in the horizontal position for best recording." The user must either switch the angle - which will cause the message to automatically go away - or they must select, "No thanks, I want my phone to be as is/remain vertical, etc." When we go to the movies, we don't watch movies that are on a screen that it nearly twice as tall as it is wide, and it's so annoying to see videos online that are recording vertically.

Idea Responses

There have not been any comments for this idea yet.
Be the first to add one below!

Leave a Comment

Customer Service Information

Find Samsung customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Get Immediate Help

Have a Samsung question? Get immediate Samsung support from HelpOwl.com.

Returns & Refunds
Corporate Office

Locate the Samsung corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Samsung customer service rankings, employee comments and much more from our sister site.

Related Companies

Listings for companies similar to Samsung: