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Cashier Suggestion

Victoria's Secret Customer Service Improvement Idea

Submitted 4 years ago

Being an employed member in a Victoria's Secrets store vsl cash wrap member. I had the availability to witness first-hand experience in my suggestion. I'm suggesting a unisex change bagging design and I say this because not only women shop at Victoria's Secret so that is your demographic I had a gentleman who was ill at ease with his shopping because he was going to get a woman like bag versus something more masculine. And he was purchasing his cologne and lotions there and wanted to just carry out his merchandise in his arms to save him the embarrassment of the bag. Also oftentimes you see men coming in to purchase gifts for their wives though once again the Victoria's Secret bag is great they often don't want to carry a Victoria's Secret bag through the mall and out to the car he put the bag under his shirt.
Just a thought. Thanks

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