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Carrier Bags On Dot.com Deliveries

Tesco Customer Service Improvement Idea

Submitted 4 years ago

Due to drivers having to bag up shopping for customers currently self isolating, wouldn't they be able to offer a better and quicker service if, while the crisis is going on, for the pickers to put the items in bags at the point of shopping. It's going to take drivers longer to do their deliveries if they have to bag everything up at the door and deliver them to the door, just while this is all going on, and then revert back to bagless deliveries once it has all calmed down and we are no longer at risk of infection.

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