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Shop And Scan Kiosks At Lapeer Meijer (store 140)

Meijer Customer Service Improvement Idea

Submitted 2 years ago

recently, they have shut down half of our grocery side self scan to use for shop and scan. this is an issue because of how busy we get and this will extend wait times for customers who do not use or do not want to use the shop and scan system. however, if this system is popular enough for our store to justify setting up shop and scan in our self scan, we should get the kiosks that are in many other meijers that allow customers to scan and go instead of hindering our sales by shutting down the self scan

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