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Make It Easier For Customers
Uber Customer Service Improvement IdeaSubmitted 2 years ago
Hi team
I hide you all are doing fine
I had a quick improvement idea for Uber
Please add an additional page of payment mode the drivers would prefer
Before the confirmation of cabs in order for making it easy for customers and driver
Ex - customer as only digital payment were in cab arrived is requesting only cash
There is a conflict
So give customer a chance to choose the payment mode post which drivers who match minimum one is only filtered so it makes it easier
These changes will make a lot of difference if like can explain in detail
Would like a revert back to
[email protected]
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