Wafaa Eljanfali

Submitted 6 years ago

I would like the firstly mention that I work for McDonalds as their customer experience leader at the Kilburn branch I'm very proud in what I do and my role. But in my time in McDonalds dealing with many customers I would like to improve our brand and products and better McDonalds I would like to say that I have come across quite a few blind customers and
Mute customers that cannot speak I have an idea too bring to McDonald's to help our customers that come into our bunches if we can provide and provide a menu that is in Braille and if we could have one in every store so if anyone that come into are store we can provide them a full service and also a picture menu for the deaf and finally a standard paper menu one in each store this is quite important for McDonalds as even though McDonalds is fully established and everyone knows the burgers believe it or not they are people that come in and still don't know what McDonalds offer and also some customers don't want to try new things I have one more important idea to bring to McDonald's we can have veggie fish fingers in the Happy Meals for the children that are vegetarians and Sikhs as we have a lot of different types of people coming in to McDonald's and this way all the children and adults are being catered for because unfortunately in the Happy Meals there's not a vegetarian option having veggie fish fingers would give them an option that will make the children very happy. And this way McDonalds is catering for every single one and no one's getting left out not even the blind