1
score

Self Kiosk Ordering Auto Order Repeat

McDonalds Customer Service Improvement Idea

Submitted 6 years ago

To speed up the ordering system on the new Self Kiosk Ordering System. Have a new routine that starts with the credit card being entered into the kiosk first and then the screen displays. This credit card was last used to by A Big Mac, Medium Fries and a Fanta. Do you wish to repeat your previous order? Yes / No

This would mean that an order can be created in a couple of clicks instead of about 15 clicks.

Idea Responses

There have not been any comments for this idea yet.
Be the first to add one below!

Leave a Comment

Customer Service Information

Find McDonalds customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Get Immediate Help

Have a McDonalds question? Get immediate McDonalds support from HelpOwl.com.

Corporate Office

Locate the McDonalds corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed McDonalds customer service rankings, employee comments and much more from our sister site.

Related Companies

Listings for companies similar to McDonalds: