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Ice Cream Light
McDonalds Customer Service Improvement IdeaSubmitted 6 years ago
As we all know , McDonald's is known for many things . The golden nuggets , the delicious fries , and even the coffee . We can't forget everybody's favorite , ice cream . McDonald's is known for its delicious ice cream and known even better for its broken ice cream machines . Doing a little research, I found out that the machine is not actually broken but it's defrosting . So after doing some thinking , I thought ," Wouldn't it be great to know if the machine is defrosting before you sit in that line while having your mouth savor for the delicious ice cream ." Thats when I came up with the ice cream light . It has a similar concept as the crispy Kreme light , notifying customers when the machine is defrosting and when it's not. It could just be a simple light in the shape of a ice cream . The control switch could be near the ice cream machine . I think this would be a great benefit to the business and to the customers
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