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Kroger Service Improvement IdeaSubmitted 4 years ago
We have all experienced wanting to run into the grocery, grab the needed supplies and get out. Pandemic atmosphere fosters this need even more as does the frequent re-setting of stores in general. I think a Siri or Alexa type voice activated in store kiosk would be a great way to assist customers with this type need. Example: Where are the green beans? Voice response says-"green beans can be found in aisle-. " Ever been to a new store? Out of town visiting and just need to run into a grocery? Seem as to me kiosks of this type set up at various areas in a grocery would' be a great idea!!
Submitted by Eileen Jones
E-mail address: [email protected]
I would appreciate hearing of your interest. Ej
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