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Pickup Fuel Center

Kroger Service Improvement Idea

Submitted 4 years ago

would it be possible to add to our Fred Meyer app and option to purchase your gas online like the clicklist/pickup department? I worked CL/PU for a year before transfering to fuel center at store 372 in Oregon I'm thinking of the safety of my fellow employees as well as myself in the fuel center and I am interested in knowing if there's a way to possibly develop something with maybe a pin code or a six-digit number that we punch in at the fuel center at the pumps when someone comes up. that they can show us on their phone through the window so we don't have any contact with them. They will have already chosen their fuel they want, how much, and know their savings in fuel points before coming to the pump. While it's being tested there could still be a cash option, but this would save jobs at the pumps but also give customers the security of filling their tanks and staying distanced

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